Most people judge new things according to the old things they already know. But we must not confront a new communication immediately with our own opinion. We must instead always remain alert for the possibility of learning something new. We must develop the ability to listen, because it enables us to encounter matters with the greatest possible openness.
Anger is an emotion related to one's psychological interpretation of having been offended, wronged, or denied and a tendency to react through retaliation.
Modern psychologists view anger as a primary, natural, and mature emotion experienced by virtually all humans at times, and as something that has functional value for survival. Anger can mobilize psychological resources for corrective action. Uncontrolled anger can, however, negatively affect personal or social well-being.